Guarantee that your valuable investment will continue to operate at optimal levels of performance.
Protect your equipment with a service contract. You can prevent failures before they occur and receive priority attention when emergency service becomes necessary. SKY Telecom has contracted with a service contract provider and we now provide parts and labor coverage and other benefits to ensure that your product is operating properly. Depending on the type of product you own, services are provided either at your location or at the depot and or factory.
SKY Telecom LLC offers three service contract plans:
All plans are structured to meet your specific requirements to control operation and maintenance costs, deliver factory-level performance for the life of your product, manage unscheduled repair costs, and guarantee priority response to your unscheduled field and factory service requests.
Order before your warranty expires
Save costs by planning for your service contract to take effect immediately after the original warranty expires.
If your product is past warranty, schedule a billable service visit or a remote online inspection to ensure it qualifies for a service contract.
PREVENTIVE MAINTENANCE PLAN
The gold standard of PMPs. An all-inclusive plan that will not only repair but prevent damage to your product with yearly service tech visits to your location. The SKY Telecom preventive maintenance plan provides preventive maintenance, software maintenance updates (bug fixes), telephone support, and service in an effort to ensure that your products are operating within specifications. Depending on the type of product, these services are provided either at your location or at the SKY Telecom Depot.
EXTENDED WARRANTY, PARTS & LABOR PLAN
A mid-level EW that will cover your product when your equipment is inoperable or fails to perform to specification. This SKY Telecom extended warranty plan provides parts and labor coverage for your valuable equipment after the initial manufacturer’s warranty expires and provides for discounts on product consumables parts purchases. Depending on the type of product, the services are provided either at your location or at the SKY Telecom Depot.
EXTENDED WARRANTY, PARTS PLAN
Basic minimum parts only plan to ensure that your products and you can access telephone support and parts. All parts, except consumables, will be replaced free of charge. Consumable parts are also offered at a discount rate.